Last updated: 30.11.2025
These GTC apply to all business relationships between CYBX DOO (hereinafter 'Provider') and the customer (hereinafter 'Customer') regarding the use of the software 'ProRisk Manager'.
Trading financial products (Forex, CFDs, etc.) involves a high risk to your capital. You can lose more than your initial deposit. The software 'ProRisk Manager' is a tool for risk limitation, but does not guarantee profits and cannot completely rule out losses (e.g., in the case of technical failures, slippage, or market gaps). The Provider assumes no liability for trading losses.
The Customer receives the simple, non-transferable right to use the software for the duration of the contract term on the agreed number of trading accounts. Passing on to third parties or reverse engineering is prohibited.
The Provider warrants that the software works in the sense of the product description. A guarantee for error-free function under all conceivable system configurations cannot be assumed. Liability for slightly negligent breaches of duty is excluded, provided that no essential contractual obligations, damages from injury to life, body or health or guarantees are affected. The Provider is expressly not liable for financial losses resulting from the use of the software (e.g. due to operating errors, software errors or market events).
Subscriptions automatically renew for the selected term unless cancelled in due time. Cancellation is possible at any time at the end of the current term via the dashboard.
Usage fees are due in advance. Payment is made via the payment methods offered on the website. If the customer is in default of payment, the Provider is entitled to block access to the software immediately.
In addition to the statutory right of withdrawal, we grant a voluntary 14-day money-back guarantee for first-time purchases. Customers can request a full refund within 14 days of purchase without giving any reason. The guarantee only applies to a customer's first purchase, not to renewals or additional purchases. After a successful refund, the license will be deactivated and can no longer be used. Requests can be sent by email to support@proriskmanager.com.
Since the purchase involves the delivery of digital content not on a tangible medium, the customer expressly agrees that the Provider begins with the execution of the contract before the expiry of the withdrawal period. The customer is aware that by this consent, they lose their right of withdrawal with the start of the execution of the contract.
The law of Serbia applies. The place of jurisdiction is Novi Sad. Should individual provisions of this contract be invalid, the contract remains valid in other respects.